The BrightGauge Team is excited to announce the arrival of Jessica Hunter as Customer Success Specialist!
Looking Back...
Jessica was born and raised in the Miami area, a trend that seems to be fairly common among the BrightGauge team. Although local, she did get to spend a significant amount of time traveling during summer breaks, going to places such as Nicaragua, Arizona, Colorado, and Delaware to name a few.
She attended South Miami Senior High and Western Governor’s University for college. After graduating with her Bachelor’s degree, she worked as a Network Engineer for Metrowave Broadband (a Miami Internet Service Provider) where she managed and monitored their networks, worked with the NOC team on priority ticket escalations, and assisted on projects that involved cloud services and third-party API integrations.
Becoming a BrightGauger
Jessica is excited about being part of a team that makes the customer their priority. As she explains, she places a high value on customer service because she has received bad service all too often. In Jessica’s eyes, one of the best things about BrightGauge is our customer service, so she can’t wait to contribute to the team and help keep customer satisfaction high!
We always ask our new teammates about the reasons why they decide to join our team, and as Jessica explains, she was sold on our “innovative and progressive software, and the high value of teamwork” in our office. She also loves the culture that our co-Founders, Brian and Eric, have created, specifically noting that everyone is family oriented, everything we do is a team effort, and everyone here helps each other out when they can. On top of that, Jessica appreciates that we also place a strong emphasis on building friendships with each other outside of the office, with many of us making plans together after work or on the weekends because we know that those strong ties will make us a more cohesive team.
After Hours
When she’s not working, Jessica likes to relax and unwind by playing games, cracking open a book, or practicing yoga. She is always looking for ways to express her creativity whether it’s through art, music, photography, or another medium. She also loves to try and understand the complexities of the universe through physics.
Jessica and her furry friend practice yoga in their free time
Join us in giving Jessica a warm welcome to team BrightGauge!
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