Introducing Snapshots, your data warehousing lite solution. With Snapshots, store the data your PSA, RMM, or other systems won't, so you can start identifying trends that matter.
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Start creating historical records of your important data. Snapshots are captured on a daily, weekly, or monthly basis from the moment you set it up.
Easily compare metrics, like Currently Open Tickets, without creating multiple gauges. Snapshots are automatically captured for you.
Begin identifying data trends that can impact your business. See emerging patterns 1 week, month, or year down the line.
Easily create custom dashboards and gauges to monitor trends and make better business decisions. It’s simple to use!
A common frustration with powerful tools like ConnectWise Manage is that some KPIs can’t be retrieved since the PSAs don’t store the data a BI tool would need. An example is Currently Open Tickets, where the end-of-day count is not stored daily, so a BI tool wouldn’t be able to report on your backlog trends.
Enter Snapshots.
With an RMM tool like ConnectWise Automate, you track server patch status, disk space usage, and more. But how do you identify patterns that could make you a better service provider by helping you be proactive rather than reactive?
With Snapshots, a clear picture is painted for you.
Your Sales Team might spend a good deal of time trying to figure out what the pipeline is looking like. Based on past and current performance, they try and make projections that impact your MRR and your bottom line. But how can those predictions be sharper?
Snapshots show you what you need.
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