How Western Digitech Raised Their Game using BrightGauge
"You can’t improve what you don’t measure. If you are serious about raising your game, you must understand your KPIs - BrightGauge makes that easy!"
How BlackPoint IT Tracks Customer Profitability with BrightGauge
"BrightGauge has helped with overall profitability and definitely helped with customer retention but it’s also allowed us to better gauge non-profitable customers."
Jones IT Explains How BrightGauge Helps Prove Value to Their Customers
"...They’re paying us a lot of money, and we’re doing all this work, but we weren’t necessarily showing them the work that we were doing and proving it to them."
How Air-IT uses BrightGauge to Stay a Step Ahead of the Competition
"There's a lot of competition out there in our industry, so having up to date information has made us more dynamic and given us a competitive edge."
Mainstay Technologies Explains How to be Data Driven from the Top Down
"There are two stages of Mainstay: life before BrightGauge and life after BrightGauge. BrightGauge provides the headlights as we navigate a dark road of growing our business."
PriorityOne Reveals What to Expect when Adopting BrightGauge
"We were hand-held from the beginning, which from my point of view trying to run a MSP of our size and not having the time to get into the weeds on all this stuff is HUGE!"
How Origin IT Leverages BrightGauge to Manage Data Across Their Entire Organization
"Data drives each department to understand what's going on in their area... with BrightGauge, anyone can request any data they want and we can get it for them."
How Netrix IT drives Improved Team Performance using BrightGauge Dashboards
"Within the first week, I could see the team really rally around the dashboard and begin to take pride in the level of service they provide."
How TUC Builds Customer Relationships through Transparency
"Too often in Managed Services we are selling the dream of automation and reduced downtime. Before BrightGauge, I don't think it was easy to actually show that."