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With the BrightGauge and Xero integration, we get a snapshot of our business performance in an instant. From the daily reports to real-time dashboards, it has been quick from the get-go and their support has been fantastic. We should have done this a long time ago!
We support over 200 clients and over 4,000 tickets per month and BrightGauge has enabled us to measure trends so we can address them more efficiently, as well as provide client reporting to make our service performance more transparent to our clients as well as other departments.
…I’m blown away with BrightGauge Support. You are prompt to get me answers and quick to explain what I can do differently for better results. Working with your support makes me wish all our vendors could be as quick thinking and know their product half as well as you all have...