The Latest Customer Love

As Robin often mentions, Pearson’s Law states: “That which is measured, improves. That which is measured and reported on, improves exponentially.” I don’t know of a better real time reporting tool, than BrightGauge. We use BrightGauge for internal financial performance and service delivery reporting, as well as client facing reporting so our clients can see, in real time, how we’re doing.

Being able to glance at a board and know where we need to focus our attention at a single glance is fantastic. Addigy itself brings back so much useful information, and having a single place, especially for our service managers, to see what we need to update in our technology scorecards with our clients just became a whole lot easier.

BrightGauge has saved me hours every week where I would usually generate and trawl through endless reports. Now I have all my dashboards & reports customized exactly how I need them giving me the information that I want when I want. Now I can concentrate on running the business not reports.