The Latest Customer Love
Since getting started with BrightGauge, we’ve seen a cultural change within the company when it comes to the team’s accountability. No one can miss our high priority, new, and client-responded ConnectWise tickets because they are highlighted on the BrightGauge dashboard, and response times have speeded up significantly. Now that all outstanding tickets are displayed on a dashboard where everyone can view them, even straggler issues and documentation get completed. In addition, clients and prospects who visit our office are impressed to see our metrics on display.
BrightGauge has saved me hours every week where I would usually generate and trawl through endless reports. Now I have all my dashboards & reports customized exactly how I need them giving me the information that I want when I want. Now I can concentrate on running the business not reports.
The data that sits in my ConnectWise database is a gold mine, but getting to it has been another story. With BrightGauge, I can very easily access my data and manipulate the charts to look exactly the way I want them to, along with the client facing reports we send on a regular basis.
"BrightGauge has allowed our employees to clearly see their contribution to the company's success - which is leading to more success!"
September 13 - 10:00 AM
"You guys are the best! You guys are the best! You guys are the best! You guys are the best! You guys are the best! You guys are the best! You guys are the best! You guys are the best!
August 7 - 1:37 PM
"BrightGauge is my fave vendor we deal with for prompt engagement, and support. It also makes It also makes all this other "stuff" we use more useful"
September 24 - 2:57 PM
"We cannot say enough good things about your organization"
August 26 - 11:22 AM