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Optimize the way you manage your service desk with the power of BrightGauge and Autotask.


Manage Your Most Important Business Functions

MSPs have a lot on their plate when it comes to running their business and ensuring their customer’s needs are taken care of. PSA tools like Autotask make it simple to stay on top of critical tasks and, when combined with BrightGauge, provide powerful insights that can help you scale your business.

Real-Time Dashboards

BrightGauge dashboards take the information provided by Autotask and display it so you can see your key performance indicators (KPIs) all in one place. Dashboards show you customer information, projects, time and billing, and tickets, all in real-time, so you remain reactive and solutions-oriented.

Client Reporting

Show clients the value of their dollars by regularly sharing Client Reports. BrightGauge makes it easy to customize reports and schedule them to go out on the date and time you choose.

Default Autotask Gauges

We’ve identified key KPIs that business owners like you find important and have pre-built 127 Autotask gauges that are automatically available to you as soon as you open a BrightGauge account. You’re busy, so it’s our way of helping you get started quickly.

What is Autotask PSA?

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Autotask makes it simple for those in the IT industry to manage their business from end to end. It was actually built by IT professionals, so it’s a pretty well-rounded solution for keeping things running efficiently. Here are some of the services Autotask provides:

  • Service Level Agreement Management   
  • Timesheet, Billing, and Expense Tracking
  • Service Desk Ticket Response and Management 

Connect your data

Popular integrations to combine with Autotask:

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From our blog

Peruse our resources to learn more about our latest integrations, product updates, and managing your business with data.