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Monitor customer sentiment and prevent churn with the power of BrightGauge and Customer Thermometer. 

Feedback you can move the needle with

As an MSP, customer feedback is critical. You work hard to make sure your business is running smoothly and it’s important to know whether clients are satisfied with your efforts. By integrating Customer Thermometer’s simple surveys with BrightGauge, you’ll gain the insights needed to make actionable business decisions.

Real-Time Dashboards

If you’re a business owner, you likely spend time on churn-reducing efforts. With BrightGauge dashboards, it’s easy to monitor data and identify any worrisome issues immediately, so you can take corrective action right away. Keep tabs on your customer’s response rates, your technicians, and the data that matters most to you, all in real-time.

Client Reporting

Show clients the effort you make to keep things running smoothly. BrightGauge makes it easy to schedule automated reports when you want them, so you can quickly report on CSAT scores and reaction rates, giving clients and internal teams a snapshot of performance on a regular basis.

Default Customer Thermometer Gauges

We know you’re busy and we’d like to make it easy for you to start using BrightGauge, so we’ve pre-built 34 Customer Thermometer gauges, automatically available to you as soon as you open an account.

What is Customer Thermometer?

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Customer Thermometer allows you to deploy simple, 1-click customer satisfaction surveys via email, so you know exactly what your customers are feeling at any given time.  With Customer Thermometer, you can: 

  • Customize surveys
  • Be alerted to issues in real-time
  • Gain accurate business insights

Connect your data

Most popular integrations to combine with Customer Thermometer

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Start managing your data with unlimited, ready-to-use dashboards and reports.
 

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