The Latest Customer Love

BrightGauge has been a huge asset to our organization! The ability to pull strategic information from Tigerpaw into a live gauge tracking our customer service delivery, as well as the performance of our Sales and Technical teams has reduced our costs because we no longer have to look for the information or pull historical reports. Our team’s performance has also improved because we are able to give them benchmarks to strive for, which promotes a bit of competition

With the BrightGauge and Xero integration, we get a snapshot of our business performance in an instant. From the daily reports to real-time dashboards, it has been quick from the get-go and their support has been fantastic. We should have done this a long time ago!

With the IT Glue and BrightGauge integration, we now have the ability to see how our Techs are interacting with the tools we provide them. With a quick glance at any of the TVs in our office, it’s easy to monitor each person’s progress towards our documentation goals, and we can coach or congratulate them based on their performance.