Payment Terms

Pricing for the Service is set forth on our Plans and Pricing page. All prices are exclusive of any and all taxes. You shall be solely responsible for payment of any and all such taxes. Pricing for the Service may change from time to time. If BrightGauge changes any pricing, we will provide you with at least thirty (30) days’ prior notice. If pricing changes, your continued use of the Service after the change takes effect indicates your agreement with the new pricing.


All fees for the Service are billed and due monthly and in advance and are non-refundable. There will be no refunds or credits for partial months of using the Service or refunds for months unused with an open account. No exceptions will be made. Monthly fees will commence immediately upon registration. BrightGauge will provide you with a monthly invoice for the Service. We reserve the right to invoice you retroactively for the Service provided to you and for which we have not previously invoiced you or collected from you. Prices are subject to change upon thirty (30) days notice from BrightGauge. We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Payment Methods

We accept payments by Visa, MasterCard and American Express. For credit card purchases, we obtain a pre-approval from the credit card company for the amount of the order. Billing to your credit card occurs at the time of purchase. We are unable to accept credit cards issued by banks outside of the United States. Debit cards and check cards have daily spending limits that may prevent the processing of your order. If a purchase has been declined online due to credit card issues, please ensure all data is correct and resubmit. If the transaction is not accepted online, you will be unable to use that card for your purchase and should use another credit card.


You may cancel the Service at anytime by contacting BrightGauge Support. You are solely responsible for properly canceling your account with BrightGauge. Once you cancel your account, your information may no longer be available or accessible. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately.


In the event of non-payment, BrightGauge will have the right, with or without notice, to suspend or immediately terminate your access to the Service. We may determine whether or not to reinstate your access to the Service upon receipt of payment in full of all sums owed. Any payment not received by BrightGauge on or before thirty (30) days following the due date shall automatically be assessed a late payment fee equal to the lesser of (i) the maximum allowed by applicable law; or (ii) the greater of ten (10%) percent or $50. Any payment not received by BrightGauge on or before thirty (30) days following the due date shall alsobear interest from the due date until paid in full at the lesser of one and a half percent (1.5%) per month or the maximum rate allowed by applicable law. If BrightGauge is required to use a collection agency or attorney to collect money owed by you, you agree to pay the reasonable cost of collection. These collection costs include, but are not limited to, any collection agency’s fees, reasonable attorneys’ fees and court costs.


Subject to applicable law, if you intend to dispute a charge or request a credit, you must contact BrightGauge in writing within thirty (30) days of the date on the invoice. You hereby waive any right to dispute a charge or receive a credit for a charge that you do not report within thirty (30) days of the date on the applicable invoice. To dispute an invoice, you must send BrightGauge a written itemized description of the specific items you dispute as contained in such invoice. The parties agree to use commercially reasonable efforts to timely resolve billing disputes.