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Crush your service KPIs with the power of BrightGauge and Zendesk. 


Take customer support to new heights

The Zendesk platform makes customer interactions of any kind simple and manageable. By integrating with BrightGauge, you’ll get serious insights about your support desk, letting you take immediate actions that will impact your business in a good way! Put your customers first by keeping your service KPIs front and center.

Real-Time Dashboards

If you’re serious about providing customers with the support experience they deserve, you need to keep eyes on your service desk at all times. Zendesk dashboards, through BrightGauge, track what’s happening in real-time, so issues don’t become full-blown disasters. View tickets opened today, solved, pending, unassigned, and more, all in one place, all in real-time.

Goals, Goals, Goals

As a business owner or manager, it’s important to keep your team motivated and working efficiently. Establish a culture of accountability by using the BrightGauge Goals feature. See how things change when you assign each of your team members a service KPI. When each person can clearly see their contribution to the team, your goals will be achieved faster than ever before.

Default Zendesk Gauges

We want you to be able to start using BrightGauge right away, so we’ve made it easy to get started. As soon as you integrate Zendesk with BrightGauge, you’ll find 54 pre-built gauges automatically available in your account.

What is Zendesk?

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Zendesk makes customer support seamless and simple. It allows you to stay focused on your customers and provide them with solutions they need to engage with your business the way they want to. Zendesk allows you to: 

  • Organize your support desk through a simple ticketing system
  • Track customer satisfaction 
  • Customize and personalize your helpdesk

Connect your data

Most popular integrations to combine with Zendesk

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From our blog

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