For our 30th episode, we welcomed special guest Brian Dosal, co-Founder and Head of Product here at BrightGauge. From an idea born out of the client reporting needs of a growing MSP to the complete data platform we’re building today, Brian gives us all the details of BrightGauge’s past, present, and future. If you’ve ever wanted to know more about our product, how we plan for and design each feature, a day in the life of building a SaaS product, or even which feature is our co-Founder’s favorite (or least favorite!), then join us for a special look at the BrightGauge journey.

Episode Highlights:

  • Brian’s Introduction and background (0:54)
  • What excites you about BrightGauge now, after 6 years into the company? (3:28)
  • Brian’s area of focus and a typical day as Head of Product (4:48)
    • Customer feedback channels (8:23)
  • In 6 years, how did BrightGauge get to where we are today? (10:58)
    • Which feature are you most proud of, and which one needs the most love? (13:19)
  • Balancing feature requests and improvements versus flexibility and ease of use (15:47)
  • 2017 product themes and roadmap (18:26)
  • Making the decision to release a new feature, knowing there are changes and iterations on the way (23:00)
    • Planning themes more than a few months down the road (25:25)
  • Planning new integrations and updating the existing ones (26:45)
  • Following the SaaS industry 40-hour (uninterrupted) work week concept (28:36)
  • Q&A: favorite BrightGauge feature, most underrated feature, best business book, best personal improvement resource, parting advice & how to reach Brian (36:40)

Books as referenced in the episode:
Traction: Get a Grip on Your Business, by Gino Wickman
Anything You Want: 40 Lessons for a New Kind of Entrepreneur, by Derek Sivers
Raising the Bar: Integrity and Passion in Life and Business (The Story of Clif Bar Inc.), by Gary Erickson

Want to find out more about The BrightGauge Podcast?
Check out all the episodes here.

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